Facility Service Worker

Position Type: Unionized, Regular Full-Time (40 hours per week)

Number of Positions Available: 1

Anticipated Start Date: As soon as possible

Posting Closing Date: October 4, 2026 at 11:59pm

Facility Service Workers (FSW) play a crucial role in ensuring that guest experiences at the Richmond Olympic Oval are supported by outstanding first impressions. As a Facility Service Worker, you are both proactive and responsive in providing exceptional guest experiences through routine facilities and/or equipment care, cleaning and maintenance, parking operations, venue conversions and frontline operational services. FSW’s are great at finding solutions, capable of independent motivation, love to work in a busy operational environment, customer focused and able to perform well within a team environment.

• Parkade & parking operations support as required including way finding, in/out permissions, basic enforcement and general oversight at primary and secondary parking sites (some locations may be off-site in close proximity to the Oval)
• Facilities, grounds & equipment upkeep, including the safe moving, storing and set-up of equipment
• Building Service Worker (BSW) services as required including sanitization and cleaning
• Facility conversions and support services as required for multiple departments, meetings, events and/or similar
• Minor maintenance as required
• Vehicle and equipment operations on and off site as required
• Detail, presentation and service oriented in all duties as assigned

• Parkade support services such as traffic flow & capacity, safety & compliance initiatives, minor maintenance, etc.
• Detailed upkeep of exterior grounds, including waste & debris removal, safety & aesthetics checks, minor maintenance, etc.
• BSW support services such as sweeping, waste collection, recycling services, supply stocking, etc.
• Cleaning and sanitization duties as assigned to BSW’s and/or FSW’s
• Review facility schedule to plan & prepare for public access, meetings, events, multi-department support services, etc.
• Liaise and support multiple internal and external stakeholders as required
• Execution and/or support of facility services & conversions
• Vehicle and equipment operations
• Inventory control and log entries as required
• Written and oral communications
• Minor maintenance tasks as assigned, interior & exterior
• Other duties as assigned

Days & hours may vary pending facility bookings and operational needs. FSW’s typically work hours between 6:00am to 2:00am, 7-days per week, but overnight work may in some situations to suit operational needs.

• Must be able to work in all types of indoor & outdoor year-round climate conditions
• Must be able to be stand and/or walk for extended and/or full periods of shift
• Must be able to meet ongoing physical demands of work, including safe lifting, pushing, pulling, bending, twisting, reaching, etc.
• Must be able to consistently lift a minimum of 50 lbs.
• Safe use of vehicles and equipment as required
• Independent and team work

• Exceptional detail and customer service skills
• Knowledge and ability of the cleaning methods, materials, tools and equipment used in janitorial work
• Knowledge of routine building and equipment maintenance, and minor repair tasks
• Knowledge of janitorial workplace hazards and safe practices
• Knowledge of and ability to provide excellent customer service
• Knowledge of and familiarity with a computerized maintenance management system is an asset.
• Ability to understand and follow oral and written instructions
• Ability to deal courteously and effectively with co-workers and the public
• Ability to work independently with minimal supervision
• Experience with parking enforcement,…