Key Customer Delivery Manager

Key Customer Delivery Manager

Apply now for the Key Customer Delivery Manager role at Quectel

CA $70,000.00/yr - CA $90,000.00/yr

• Manage delivery operations for key accounts in the North American region.
• Conduct regular visits to VIP clients in the region to maintain close relationships and gain deep insights into their needs.
• Prepare required materials in advance, based on client requirements and company guidelines, to ensure on‑time order fulfillment.
• Proactively inquire about any special supply requirements from clients and promptly communicate them internally.
• Address and coordinate responses to any client inquiries or issues related to delivery, working closely with internal departments to ensure effective resolution.
• Oversee the end‑to‑end delivery process, ensuring orders are fulfilled as agreed, and swiftly manage any unexpected issues during execution.

• Bachelor’s degree or above, with proven experience in key account delivery management; experience in the telecommunications industry is preferred.
• Familiarity with the North American market, including local business culture and market practices.
• Strong communication, coordination, and interpersonal skills, with the ability to collaborate effectively across departments and with clients.
• Excellent problem‑solving and adaptability skills, capable of handling unexpected challenges in the delivery process.
• Proficiency in both written and spoken Chinese and English, with the ability to use both as working languages.
• High sense of responsibility and professionalism, with the ability to perform well under pressure.

Mid‑Senior level

Full‑time

General Business and Supply Chain

Wireless Services