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Key Customer Delivery Manager

Job in Richmond, BC, Canada
Listing for: Quectel
Full Time position
Listed on 2025-12-30
Job specializations:
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 70000 - 90000 CAD Yearly CAD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Key Customer Delivery Manager

Apply now for the Key Customer Delivery Manager role at Quectel

Base pay range

CA $70,000.00/yr - CA $90,000.00/yr

Responsibilities
  • Manage delivery operations for key accounts in the North American region.
  • Conduct regular visits to VIP clients in the region to maintain close relationships and gain deep insights into their needs.
  • Prepare required materials in advance, based on client requirements and company guidelines, to ensure on‑time order fulfillment.
  • Proactively inquire about any special supply requirements from clients and promptly communicate them internally.
  • Address and coordinate responses to any client inquiries or issues related to delivery, working closely with internal departments to ensure effective resolution.
  • Oversee the end‑to‑end delivery process, ensuring orders are fulfilled as agreed, and swiftly manage any unexpected issues during execution.
Qualifications
  • Bachelor’s degree or above, with proven experience in key account delivery management; experience in the telecommunications industry is preferred.
  • Familiarity with the North American market, including local business culture and market practices.
  • Strong communication, coordination, and interpersonal skills, with the ability to collaborate effectively across departments and with clients.
  • Excellent problem‑solving and adaptability skills, capable of handling unexpected challenges in the delivery process.
  • Proficiency in both written and spoken Chinese and English, with the ability to use both as working languages.
  • High sense of responsibility and professionalism, with the ability to perform well under pressure.
Seniority Level

Mid‑Senior level

Employment type

Full‑time

Job function

General Business and Supply Chain

Industries

Wireless Services

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