Senior District Manager, Mobile Mortgage Specialist

Richmond, British Columbia, Canada

37.5

Personal & Commercial Banking

$115,600 - $163,200 CAD

This role is eligible for commission based earnings plus base pay earnings based on local minimum wage.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

The Senior District Manager (SDM) is responsible for leading a team of specialized sales professionals. The SDM is focused on talent acquisition of new Specialists, development of retention strategies, performance coaching and managing relationships with our key Branch Banking stakeholders and/or OneTD partnerships.

• Lead and coach the Specialized sales team in applying sales management strategies and in the use of systems/tools
• Recruit, select and retain new and existing Specialists
• Develop new business and build key relationships
• Provide and reinforce' sales training and joint field call work
• Find, secure and negotiate mutually profitable customer-centric relationships based on advice, service and sales professionalism
• Help and serve clients, meeting their needs while achieving bank goals and objectives
• Build and maintain relationships and networks to influence and establish competitive advantage

• Contribute to the development and implementation of sales strategies to achieve business objectives and sales goals
• Plan and execute business development activities, review and communicate results, and adjust tactics accordingly
• Coach and develop employees to proactively identify customer product and services needs and to deliver on the business sales, advice strategies and individual goals
• Identify and develop relationships with existing customers and external referral sources to generate demand for products/services
• Achieve business objective for Operational Excellence
• Ensure necessary due diligence to support the accuracy of all customer transactions / activities
• Follow and ensure employees understand and apply bank operating policies and procedures
• Keep current on emerging issues, trends and evolving regulatory requirements, assess potential impacts to the Bank, and support the team in staying knowledgeable
• Identify, mitigate and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed (i.e.,escalate non-standard, high risk transactions / activities to appropriate levels and relevant stakeholders and business management where required)
• Ensure business operations are in compliance with applicable internal and external requirements and appropriate controls/processes are effectively followed and managed (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Lead or contribute to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations
• Ensure key controls and processes are effectively followed and managed
• Oversee or lead the facilitation and/or implementation of action/remediation plans to address performance / risk / governance issues
• Protect the interests of the organization – identify and manage risks, and elevate non-standard, high-risk transactions / activities as necessary
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Be knowledgeable of and comply with Bank and Industry Codes of Conduct

• Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
• Connect the alignment of colleague's contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team where every colleague and customer are valued, respected, and listened to;…