Communications Manager

Not just a job… a community a partnership a team

At London Drugs, we’re more than just a retail brand—we’re a trusted part of the community. We’re looking for a strategic and creative Communications Manager to lead brand storytelling, elevate our reputation, and drive engagement across multiple channels. If you thrive in fast‑paced environments, love building relationships, and have a passion for impactful communication, this is your opportunity to make a difference.

• Be part of a collaborative, purpose‑driven team.
• Lead high‑profile campaigns and events that shape public perception.
• Competitive salary and comprehensive benefits.
• Opportunities for growth and professional development.
• A culture that values innovation, inclusion, and excellence.

• Develop and execute integrated communications strategies aligned with business goals.
• Lead MRPR planning for brand and category‑level messaging to build trust and engagement.
• Manage PR agency relationships and optimize scope of work for maximum ROI.
• Oversee major marketing‑led events including our Annual Partnership Conference, Store Grand Openings, Media/influencer events.
• Support crisis communications and digital content monitoring for issues management.
• Train and coach internal spokespeople in media relations.
• Oversee brand sponsor ships and identify new opportunities.
• Monitor media and social channels to protect and enhance brand reputation.
• Lead media monitoring and reporting, identifying risks and opportunities proactively.
• Provide leadership and mentorship to team members, ensuring performance and development goals are met.

• Exceptional communication skills.
• Strong writing and editing for all forms of content, including short and long form.
• Strong project management and budgeting capabilities.
• Strategic thinker with sound judgment and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Resilience and composure in high‑stakes situations including crisis management.
• Proven ability to build relationships with media, government, vendors, and agencies.
• Highly resilient, proactive and consistently showing initiative to take action.
• Skilled in building consensus while driving team performance, and leading through influence.

• Bachelor’s degree in Journalism, Public Relations, Marketing, Communications, or equivalent experience.
• Prior Communications management in the retail industry an asset.
• Experienced in managing the full cycle of publication development—from independent research and stakeholder interviews to content presentation and collaboration with authors, designers, and marketing teams.
• Experience producing large scale events including stage development with an in‑depth knowledge of current technology, local unions and related roles and procedures.
• Creative thinker with previous experience in writing, editing and proofreading, as well as interviewing subject matter experts and members of the public in order to develop compelling stories.
• Proficiency in Microsoft Office and media/social media monitoring tools (e.g., Meltwater).
• Portfolio of writing and project samples demonstrating strategic impact.

• Career Advancement – We promote from within, giving you real opportunities to grow
• Competitive Compensation – Salaries aligned with your experience and contributions
• Comprehensive Benefits – Medical, dental, vision, and prescription coverage for you and your family
• Employee Discounts – Sharing our success
• Recognition Programs – Tangible rewards for great work!
• Company‑matched RRSPs – to help secure your future
• Continuous Learning – Access to in‑house training and education programs
• Supportive Resources – Free, confidential counseling through our Employee Family Assistance Program
• Community Involvement – Be part of initiatives that give back to the communities we serve

This position is primarily office‑based, with the potential to work remotely for 2 out of every 10 working days.

Apply today and help shape the voice of one of Canada’s most trusted retail brands.

London Drugs is an equal opportunity employer…