Communications Coordinator - Details | Hill

Position Summary

Reporting to the Manager of Strategic Communications, the Communications Coordinator will provide key services (research, media monitoring, drafting and editing copy, community engagement, digital coordination, evaluation, etc.) supporting the internal and external communications work of the corporation.

• Supports the Communications team by helping create communications plans that inform and engage the community about the City of Richmond Hill programs and initiatives
• Writes and reviews a variety of print and digital communication materials including advertisements, social media posts and responses, web content, surveys and media products
• Coordinates video production including research, preparing storyboards and scripts, liaising with service providers, reviewing and securing approvals
• Assists with tracking project timelines and expenditures
• Identifies and builds relationships with community organizations and partners
• Prepares daily media clippings by reviewing coverage in local and GTA traditional and online media and social media
• Edits and reviews written materials from staff in other departments
• Ensures brand consistency throughout products and graphics
• Coordinates responses to inquiries from both internal and external customers and media and provides customer service to build positive working relationships
• Other duties as assigned

• A university degree or college diploma in public relations, communications, journalism, marketing or a related field combined with minimum three years of communications experience or an equivalent combination of experience and education is required for this position
• Demonstrated experience creating dynamic digital content
• Experience working on high-profile initiatives that require tact, agility, confidentiality and diplomacy

• Thorough knowledge of and experience with current communications and marketing practices and techniques, including strategic planning and community engagement
• Advanced skill and demonstrated expertise in writing, editing, proofreading and verbal communications
• Demonstrated knowledge of current technologies, including social media platforms and website content management systems
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Photography and videography skills an asset
• Exceptional organizational, interpersonal and time management skills
• Ability to handle and prioritize multiple tasks and deliver projects on time
• Strong relationship-building skills
• Strong attention to detail
• Familiarity with data analysis, measurement, evaluation and reporting on communications activities and a passion for making data-driven decisions to meet and exceed business goals
• Ability to work independently and with others equally well
• Working knowledge or a strong understanding of the municipal government process including issues, legislation and elections is an asset
• Must be willing and able to transport yourself to City work sites as required.
• Walking, standing, lifting may occur on event days.
• Be able to work flexible hours (some activities may be outside regular business hours or on weekends)
• A valid ‘G’ driver’s licence and access to a vehicle

• Demonstrates personal leadership
• Builds people and culture
• Cultivates open communication
• Shapes the future
• Navigates and leads through complexity and change

Attention Internal Candidates:
All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the ‘City’s Careers Page’.

We thank all candidates for their interest, however, only those under consideration will be contacted.

The Cityof Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.