Retail Helper, Retail Sales

Join to apply for the Full-Time Helper (Richmond) role at Sleep Country Canada

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People;
We WIN Together;
We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world‑class customer experience, our communities and diverse best‑in‑class team to be Canada’s leading sleep partner.

We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.

• Provide an excellent customer service experience by delivering our products to each customer’s home in a professional, friendly and enthusiastic manner
• Work together as part of a team by alternating between a driving and helping capacity
• Handle and assemble (where required) our products into customers’ homes while following all health and safety procedures
• Complete the required paperwork for each delivery
• Work together as part of the Operations team to exceed goals and expectations

• High school diploma
• Physical ability to lift and move large items up to 88lbs (40kg)
• Ability to work a flexible shift which may include evenings and weekends
• Think quickly and the ability tackle problems
• Experience working within a warehouse or delivery environment is considered an asset

• Diverse and inclusive work environment
• Competitive starting hourly rate of $23.46/hour, with progression wage increases based on hours worked and annual performance bonus
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit up to $250.00 annually for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Yearly safety footwear and/or uniform allowance
• A focus on training and development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Freedom from an office or warehouse environment; no route is ever the same and you are in control of your day when out on the road
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Rotating 10 Hour Shifts including weekends 8am – 6:30-pm