Retail Customer Service Supervisor Position

Enhance your leadership skills as a Retail Customer Service Supervisor. This full-time, permanent position focuses on staff training, scheduling, and customer issue resolution at our physical location.

We are seeking a dedicated supervisor with 1-2 years of experience in retail to manage daily operations. Responsibilities include assigning tasks to sales staff, resolving customer complaints, and organizing inventory. As a key player in our team, you will train new hires and coordinate worker activities.

Key Responsibilities:

• Assign sales workers to specific duties

• Hire and train staff members effectively

• Create and maintain work schedules

• Address customer requests and complaints promptly

• Organize and manage inventory efficiently

Requirements:

• Secondary school graduation certificate needed

• 1 to 2 years of relevant experience

• Must work on-site with no remote option

• Permanent resident or valid work permit in Canada

• Strong problem-solving and organizational skills required

Bring your expertise in customer service and team leadership to thrive as a Retail Customer Service Supervisor.
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