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Samsung Galaxy Consultant Centre BC

Job in Richmond, BC, Canada
Listing for: OSL Retail Services
Full Time position
Listed on 2026-06-15
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 22 CAD Hourly CAD 22.00 HOUR
Job Description & How to Apply Below

Overview

Samsung Galaxy Consultant | Richmond, BC

At OSL Retail Services, we’re looking for a tech‑savvy individual to provide excellent customer service and support our Samsung brand.

Here’s where you come in…

You’ll master the latest technology, meet business objectives, and represent Samsung with enthusiasm.

What’s in it for You?
  • Pay is $22/hour + exciting incentive programs
  • Comprehensive health and dental plans
  • Discounts on the newest wireless technology
  • Great employee referral program
  • Ongoing training (online and in classroom) to support development
  • Career growth opportunities
A day in the life of a Galaxy Consultant:
  • Report to the Sales Manager and troubleshoot product errors for customers.
  • Demonstrate excellent customer service and educate consumers on Samsung products.
  • Make outbound calls to ensure customers understand repair processes.
  • Train staff on repairs, warranties, trade‑ins, and returns.
  • Maintain productivity standards for quality service and first‑time resolution.
  • Support in‑store demos, events, and HQ initiatives, directing traffic during busy periods.
Good thing you have what it takes:
  • Minimum 2 years of retail experience.
  • Strong technology knowledge, diagnostic and repair skills.
  • Embodies the Samsung brand and cares for customers.
  • High interpersonal, communication, and presentation skills.
  • Coaching and leadership abilities in a retail environment.
  • Detail‑oriented, results‑focused, and manages multiple priorities.
  • Decision‑making and problem‑solving with a customer‑service orientation.
  • Offers excellent service while meeting operational standards.
  • Flexible to work beyond traditional business hours, including evenings, weekends, and holidays.
Job Status
  • This position is for an upcoming store launch at Richmond Centre.
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