Indigo Store Leadership - Customer Experience

Shape the customer experience at Indigo as a Customer Experience Leader. This impactful role focuses on store operations, team leadership, and customer satisfaction, both online and offline.

In this position, you will contribute to the overall success of the store by leading operations and inspiring a culture aligned with Indigo's mission. Your leadership will ensure that the team is engaged and informed about products and promotions, while you also manage budgets and sales objectives. Collaboration across teams will drive a more inclusive workplace and enhanced customer interactions.

Key Responsibilities:

• Lead the opening and closing of the store

• Inspire a culture of customer service excellence

• Coordinate the execution of strategic retail initiatives

• Uphold health and safety standards for all

• Participate actively in team talent development efforts

Requirements:

• 1-2 years of experience in customer service or related roles

• Demonstrated leadership and performance focus

• Good business sense and effective decision-making skills

• Ability to lift items up to 40 pounds safely

• Willingness to work a flexible schedule

Elevate the customer experience at Indigo through your leadership in store operations and community engagement.
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