Customer Service Supervisor Hill

Lead a dynamic customer service team in Richmond Hill as a Customer Service Supervisor. Inspire your associates to deliver exceptional experiences while ensuring store performance and profitability.

We are seeking a full-time Customer Service Supervisor with over two years of experience in retail leadership.

Your role involves guiding a team of at least 15 associates to address customer concerns effectively while overseeing KPIs such as revenue and inventory health. Cultivating an inclusive and enjoyable workplace culture is key to your success.

Key Responsibilities:

• Motivate team members to enhance customer interactions

• Oversee KPIs related to revenue and merchandising

• Maintain health and safety standards in the store

• Ensure profitability through effective expense management

• Foster an inclusive and fun work environment

Requirements:

• 2+ years in retail management of a team

• Proven sales goal achievement record

• Experience managing operational expenses

• Ability to create a supportive team culture

• Full-time availability and flexible scheduling

Drive exceptional customer service and operational success as a leader in Richmond Hill.
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