Store Manager, Retail & Store Manager

Join to apply for the  STORE MANAGER  role at  Herschel Supply Company

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.

Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve explored new cities, made lifelong friends across the world, road‑tripped without GPS, and pursued countless creative pursuits along the way.

Putting yourself out there isn’t easy. It means stepping outside your comfort zone and trying something new—scary at first, but ultimately rewarding. Inspiring others to take that leap is what we live for. Whatever you’re headed toward, we’re here to help you pack your future with possibilities.

Herschel Supply Co. is looking for a driven and capable Store Manager to join our  Mc Arthur Glen   team. As the leader of the Herschel Supply Co. store team, you will drive service and sales excellence, execute marketing and visual campaigns, generate customer loyalty, and exceed all retail KPIs. Areas of focus include building a world‑class team, all aspects of product, directed visual merchandising, store environment, and store‑level marketing strategy.

The Store Manager will possess discretion, solid judgment, and strategic decision‑making abilities, working collaboratively with HQ in Vancouver, BC and other leaders in the retail network.

Reporting into the Area Manager (Vancouver), you will be part of the Retail Leadership Team and help shape the retail environment.

A DAY IN THE LIFE
Store Leadership

Achieve budgeted sales, margin and profitability goals for the store

Review and manage expenses regularly; develop and implement strategies to grow sales and minimize costs

Hire, coach, discipline, and terminate employees in accordance with company policies and procedures

Lead and supervise team members

Foster a work environment that supports teamwork, productivity, and employee engagement

Manage staff schedules and payroll; ensure store hours and expertise meet customer and store performance needs

Communicate and uphold company and store standards, policies and procedures

Perform reporting and management‑related administrative tasks

Monitor team members’ work performance; deliver timely positive or constructive feedback

Ensure execution of exceptional sales and service as per Herschel sales and service standards

Acquire, teach and utilize in‑depth product knowledge each season, including fit, fabric and intended use through workbooks, online and local sales reps

Oversee effective product and visual merchandising to drive sales and create a positive customer experience with the Herschel brand

Implement seasonal layout changes and adapt as necessary throughout the season

Lead and manage store loss prevention efforts and awareness

Oversee the execution of physical inventory at the store

Store Environment & Marketing

Ensure product and visual merchandising standards are executed, maintained and enhanced, including window displays and in‑store merchandising, in partnership with Herschel HQ visual & retail merchandising team

Oversee execution of tactical components of store marketing strategy and plans, including events, social media and visual merchandising to drive customer acquisition and sales

Maintain organization and cleanliness of the store

YOUR JOURNEY WITH HERSCHEL SUPPLY
The annual salary for this role falls within the range of $55,000‑$65,000 CAD. In addition to base salary, here are the key perks we offer as part of our comprehensive total compensation package:

Extended Health and Dental benefits

Generous discounts on our products

Competitive vacation policy

Maternity leave top‑up for birthing and non‑birthing parents

Employee assistance program

DIVERSITY, EQUITY & INCLUSION AT HERSCHEL SUPPLY
We’re committed to creating a workspace that is safe, secure, inclusive, and enjoyable for all. Stemming from our core values and dialogue around our programs, we empower everyone to share their voices and experiences. Our aim is to expand everyone’s perspectives and advance a culture of diversity that celebrates age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Retail Apparel and Fashion

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