Key Lead Retail

Position: Key Lead at Knix Retail
Elevate customer experiences as a Key Lead at Knix, where you cultivate a welcoming and supportive atmosphere. Guide your team and customers in a dynamic retail environment focused on diverse needs.

At Knix, we're seeking a passionate Key Lead to inspire our team and foster strong customer loyalty. You will create a unique shopping experience while utilizing sales metrics to motivate associates and drive performance. Your leadership will help us elevate our brand reputation as an innovator in intimate apparel and active wear.

Key Responsibilities:

• Lead and coach Sales Associates on the shop floor

• Enhance customer experiences in fitting rooms

• Monitor real-time sales data to drive actions

• Advise customers on product selections, including fittings

• Support training and operational needs as required

Requirements:

• 2+ years in retail or lifestyle brands

• Proven leadership and coaching skills

• Ability to leverage KPIs for decision-making

• Resourceful in resolving customer and team issues

• Open to flexible working hours and physical activity

Become a dynamic presence in the Knix team, championing exceptional service and brand passion.
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