Fashion Retail Customer Experience Associate

Create elevated shopping experiences through strong product knowledge and style guidance as a Fashion Retail Customer Experience Associate. Steve Madden seeks an organized, enthusiastic sales professional who connects confidently with shoppers.

You will act as a trusted style guide while helping customers discover new arrivals, promotions, campaigns, and must-have styles. This Sales Associate role combines fashion-focused selling with brand representation, merchandising updates, inventory support, and accurate checkout. Your customer interactions should reflect the Steve Madden attitude and personal style.

• Build genuine customer connections through exceptional service
• Inspire shoppers with current fashion trends and product knowledge
• Maintain displays and complete daily store recovery
• Replenish inventory and keep best-selling styles available
• Support teammates during busy periods and special projects

• Retail sales experience with a trendsetting fashion brand
• Completed fashion or retail management education is an asset
• Strong English interpersonal and communication skills
• Ability to safely use ladders up to ten feet
• Ability to remain active and standing for extended periods

Use fashion insight, communication skills, and genuine service to deliver the Steve Madden shopping experience customers remember.