Omnichannel Retail Sales Brand Associate

Support Old Navy customers across sales floor, fitting room, cash wrap, and back of house. Use omnichannel offerings to drive service and sales.

This full-time Brand Associate connects customers with Old Navy fashion while supporting overall store goals and results. You will seek out shoppers, educate them about loyalty programs, and apply retail technology throughout the experience. The work also includes operational processes, organized work centers, and collaboration with leadership.

• Seek customers proactively to drive sales and service
• Enhance shopping experiences through omnichannel offerings
• Promote loyalty by explaining available loyalty programs
• Support fitting room, cash wrap, sales floor, and back-of-house needs
• Execute operational processes efficiently and courteously address issues

• Clear communication with customers and team members
• Retail passion and comfort in a fast-paced environment
• Ability to learn, accept feedback, and take action
• Availability for flexible holiday, evening, overnight, and weekend shifts
• Ability to maneuver throughout store areas and lift up to 30 pounds

Bring retail technology, omnichannel execution, and sales accountability to Old Navy’s customer-focused Brand Associate team.