Telemarketing Representative

Richelieu Hardware is looking for a Telemarketing Representative – Hardware and Materials, for our BC Division, position located in our Richmond BC Branch.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Your role will include, among other things, making calls and follow-ups, with the goal of increasing sales in your territory.

• Promote sales development using virtual tools.
• Respond to requests for information on products and services.
• Conduct virtual presentations
• Prepare the product offering according to customer needs.
• Follow up on sales and objectives.
• Ensure ongoing communication with all customers when there are changes to the products offered, price changes and improvements.
• Keep your knowledge of new products, procedures, services and tools up to date by attending departmental training meetings.

How would you like to join a leading specialized hardware company in North America, publicly traded and continuously growing for 50 years!

• Hold a college diploma (DEC) and/or relevant experience.
• Have a minimum of 1 to 3 years of experience in a similar position.
• Good knowledge of technological tools such as the MS Office suite, Teams and Zoom.

• With strong sales skills and an aptitude for learning new technologies
• Who is comfortable expressing themselves
• Who is skilled in communication and teamwork.
• Well organized.
• Who has a good ability to manage priorities independently.

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.