Job Description & How to Apply Below
HOW YOU WILL CONTRIBUTE
Liaise with other departments:
Sales & Marketing, Logistics, Regulatory, Customer Support, and IT to ensure sales transactions are recorded & processed efficiently & accurately from sales to collection.
Create, validate and release sales orders ensure customer is in good standing to place order, items are available and approved (by Regulatory) to sell, and correctness of all details such as address, contact info, delivery date, shipping method and other special instructions; confirm dispatch status and issue invoices in accordance with corresponding incoterms.
Process daily cash receipts, including cheques, PAD, wires, and credit card payments; and apply against customer accounts as cash book entries.
Set up new customers including credit reference check for applicable credit term.
Handle post sales services such as: shipment tracking, order replacement, refund, credit note, price adjustments; connect communication regarding quality or compliance, etc.
Send out accurate and timely statements of accounts, perform customer account reconciliations and make collection efforts to keep customer accounts to date.
Manage client’s relationship, provide accurate and comprehensive product information to customers, explore sales opportunities and promote product offerings to our customers.
Generate various reports from customer related records as instructed.
Complete registration or other account setup process as requested by customers.
Maintain proper filing of customer documents such as contracts, tax forms and other government documents.
Perform other duties as required.
WHAT YOU BRING
1-3 years of customer service or administrative sales experience
1-3 years of accounts receivable experience
Bachelor’s degree from accredited post secondary institution.
Excellent verbal and written communication skills, Intermediate proficiency in Microsoft Office Suite applications
Detail & Customer-oriented, ability to work in a fast-paced environment and complete manual data entry
Experience in any ERP system, power BI report is an asset
Self-motivated, able to multi-task and properly prioritize with a proactive approach
WHAT WE OFFER
A competitive compensation package
Bonus day off with pay on your birthday every year!
Full-size in-house fitness gym and shower facilities
Complimentary reserved parking
Opportunity to work with industry experts who are motivated and passionate about what they do but know how to have some fun
A chance to show off your dance moves and singing voice at the company parties and jump in to score a victory or lead the way in our outdoor games at the summer barbeques
The opportunity to join an ‘off the charts’ foodie culture in our large kitchen and try out your favourite recipes or enjoy the culinary delights as they hit the share table
The annual base salary for this job ranges from:
$55,
bio Lytical's pay range is based on multiple factors including experience, education, job-related skills, and equity within the team or organization.
About bio Lytical
bio Lytical Laboratories Inc. is a privately‑owned Canadian company focused on the research, development and commercialization of rapid in‑vitro medical diagnostics using its proprietary INSTI® technology platform. bio…
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