Youth Outreach Worker

The City of Richmond is a diverse and dynamic community in pursuit of our vision
to be the most appealing, livable and well-managed community in Canada.
People lExcellence lLeadership lTeam lInnovation
Imagine a career with the City of Richmond , a dynamic environment for growth and continuous improvement, fostered by our collective strengths and creativity. We are a vibrant, diverse cosmopolitan city, supported by a strong economy and recognized as leaders in innovation and service delivery excellence. The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset –  our people .

This is a great opportunity to join our team and shape our community.
Overview  This highly rewarding position performs community-based youth outreach work in the City of Richmond, with a focus on building supportive relationships with youth aged 12 to 17 involved with the youth criminal justice system. The Youth Outreach Worker provides individualized mentorship, case support, systems navigation, advocacy, and connections to community based supports that promote positive development, rehabilitation and reintegration. Working within the Community Safety Division, the Youth Outreach Worker supports the Building Bridges:
Creating Resiliency initiative and works with youth, families, City staff, Richmond RCMP, Youth Probation and community partners. The position coordinates referrals, assesses needs and barriers, develops individualized service plans, and supports youth in accessing services, strengthening protective factors and participating in prosocial opportunities.
Examples of key responsibilities include, but are not limited to:
Develop professional relationships based on mutual trust, respect and consistency with youth aged 12 to 17 involved with, or at risk of continued involvement in, the youth criminal justice system.
Receive and coordinate referrals from Richmond RCMP, Youth Probation, City programs, community partners and other youth serving agencies.
Conduct intake interviews and assessments to identify individual strengths, needs, risk and protective factors, barriers, existing supports and opportunities, and develop individualized service plans with youth that identify goals, supports, and resources.
Provide ongoing one-on-one mentorship, problem solving, case support, advocacy and systems navigation to help youth achieve goals and address barriers to services.
Identify and facilitate access programs and services, including referrals, registration and other barriers to participation.
Respond to emerging or immediate concerns and facilitate connections to appropriate crisis, health, social service or emergency resources.
Develop, implement and support programs, workshops, presentations and engagement opportunities based on identified youth needs.
Build and maintain effective working relationships with Richmond RCMP, Youth Probation, Richmond School District, Community Associations/Societies and other youth serving organizations, and identify service gaps, barriers and opportunities to strengthen coordinated supports for youth.
Participate in the Richmond Youth Situation Table to bring forward appropriate cases involving youth experiencing Acutely Elevated Risk, contribute to collaborative planning and support coordinated inter-agency responses.
Prepare and maintain confidential client records, case notes, service statistics, progress reports and evaluative data.
Participate in public education, training, professional development and collaborative planning related to youth outreach, youth justice and community safety.
Maintain flexibility in location and hours of service delivery to support youth engagement and program needs.
Knowledge, Skills & Abilities:
Knowledge of methods, practices, policies and procedures relevant to community based youth outreach and youth work.
Knowledge of adolescent behaviour, development and factors associated with youth involvement in the criminal justice system.
Knowledge of youth mental health, substance use, trauma, risk and protective factors.
Knowledge of the youth criminal…