Shelter Worker

Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement  The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description  This is an evergreen posting used to build a talent pipeline for future Shelter Worker vacancies. Applications are reviewed on an ongoing basis, and qualified candidates may be contacted as positions become available.
Why Work at Belkin House Shelter Community Residential Facility  Belkin House is a well-established emergency shelter Community Residential Facility in Vancouver, known for its commitment to offer safety, dignity, and compassionate care for individuals utilizing their services reintegration, accountability, and respect. The team plays a critical role in supporting individuals in crises and being a transforming influence in our community. transition back into the community, working closely with the Correctional Service of Canada and community partners.

Staff are part of a mission driven team that treats every client with respect, recognizing their individual experiences and strengths, while providing stability during times of crisis. Working at an emergency shelter like Belkin House allows team members to contribute to a space where people, in vulnerable situations, feel protected, heard, and valued. Shelter workers also gain purpose through service, teamwork, and the chance to help clients move toward greater stability and hope.

All while gaining valuable work and life experience.
Position Purpose  Shelter workers support the safe, respectful, and effective operation of the shelter by monitoring guest activities, setting boundaries based on program policies, maintaining facility safety, and providing practical and compassionate support to individuals experiencing homelessness. The role upholds The Salvation Army’s mission, policies, and safety standards while contributing to a positive, structured, and supportive shelter environment.

Key Responsibilities   Guest Safety & Shelter Operations  Monitor guest activity and maintain shelter policies and restrictions
Conduct bed checks and safety rounds
Maintain cleanliness, order, and safety of the shelter and grounds
Inspect neighboring properties and safely remove paraphernalia in accordance with the Good Neighbour Policy

Documentation & Compliance  Complete basic intake, orientation, and required paperwork
Maintain accurate logbooks and incident reports
Safeguard confidential guest information at all times

Guest Support & Engagement  Provide practical, personal, and moral support to guests
Work to support guest case plans and goals
Provide meal tickets, give access to our client clothing closet
Engage guests in appropriate activities (e.g., games, crafts, sports)

Collaboration & Professional Conduct  Liaise with external agencies and referral partners as required
Attend staff meetings, training, and workshops as directed
Foster a positive, respectful, and team-oriented work environment
Perform general administrative and reception duties as needed

Education & Experience   Post-secondary education in Social…