Staff Engineer, Cloud Development

Product Architecture & Design - Understand Airlink product applications, overall software architecture, review requirements, and develop software design specifications traceable to requirements.

Software Development - Develop software traceable to design specifications in accordance with established coding conventions and quality standards.

Testing & Quality Assurance - Perform design testing including unit, integration, performance, and reliability testing; participate in peer design and code reviews.

Risk Management & Problem Solving - Identify and mitigate risks, eliminate liability exposure, investigate root causes, and resolve software defects.

Technical Leadership & Mentorship - Provide mentorship and technical leadership for functional team of 3-6 people; develop in-depth knowledge across all key Server product areas.

Process Improvement - Lead continuous software development process improvements and ensure compliance with established development processes.

Cross-Functional Collaboration - Collaborate with 3rd party vendors, business partners, and participate in special interest committees (security, problem triage).

Knowledge Transfer & Documentation - Assist in developing customer-facing documents, provide training to customer support teams, and create release notes.

Degree in Electrical or Computer Engineering, Computer Science, or a Technology Diploma with relevant industry experience in backend and cloud-focused software development.

Expert-level proficiency in one or more backend languages (Python, Java, or Go) for microservices, RESTful API development, and event-driven systems; familiarity with JavaScript/TypeScript for scripting and tooling is a plus.

Strong hands-on experience with core AWS services including compute (EC2, ECS/EKS, Lambda), storage (S3, RDS/Aurora, DynamoDB), and messaging (SQS, SNS); familiarity with AWS networking primitives (VPC, subnets, security groups, ALB/NLB, Route 53) is expected.

Solid understanding of cloud networking fundamentals: VPC design, routing, DNS, load balancing, and TLS/mTLS. Experience with hybrid connectivity (VPN or Direct Connect) is a nice-to-have.

Proven experience designing distributed systems for high availability and fault tolerance, including auto-scaling strategies and graceful degradation patterns.

Experience with at least one infrastructure-as-code tool (Terraform preferred; CDK or Cloud Formation also accepted) and CI/CD pipelines using tools such as Git Hub Actions, Code Pipeline, or Jenkins.

Comfortable with containerization (Docker) and container orchestration (Kubernetes/EKS); able to build, deploy, and troubleshoot containerized workloads in production.

Working knowledge of cloud security fundamentals: IAM least-privilege design, encryption at rest and in transit, Secrets Manager, and security group hygiene. Awareness of compliance frameworks (SOC 2, PCI-DSS) is a plus but not required.

Experience with observability tooling (Cloud Watch, distributed tracing, structured logging) and the ability to diagnose and resolve production incidents independently.

Familiarity with asynchronous messaging patterns (queues, pub/sub, event streaming) using services such as SQS, SNS, or Kafka; not required to have deep expertise in all of them.

Ability to work in a fast-paced, agile environment and deliver results with clear engineering tradeoffs documented and communicated.

Works effectively both independently and within cross-functional teams.

Strong written and verbal communication skills, including the ability to articulate architectural decisions to both technical and non-technical stakeholders.

Able to manage competing priorities and deliver efficiently under pressure.