Manager, Aviation Services

Manager, Aviation Services

BC Emergency Health Services is hiring a Manager of Aviation Services to provide management of the Aviation portfolio and staff to ensure aviation services supplied to the BCEHS meet operational Key Objectives.

Location:

Richmond South Terminal (Hybrid)

Job type:
Regular, Full Time, Permanent, Excluded

• Manage Contracts and Service Agreements established between the BCEHS and commercial Air Carriers for dedicated and ad hoc charter aviation services.
• Maintain guidelines, policies and procedures for Aviation Services within the BCEHS that include the development and implementing aviation standards and requirements for Aviation Services including quality assurance standards and industry recognized best practices regarding aircraft operations and maintenance.
• Monitor, assess and report on contracted Air Carriers’ implementation and adherence to standards, as set by Transport Canada, the BCEHS contracts and the aircraft manufacturers.
• Monitor, assess and report on contracted Air Carriers for their service performance relative to our Contract requirements.
• Monitor, assess and report on heliport and/or airport facilities as to their condition and ability to safely support the provincial air ambulance system.
• Design common standards for heliports that support Emergency Medical Services (EMS) at BC Medical facilities and work with related Health Authorities to achieve those design and operational standards to safely provide air ambulance helicopter service to those sites.
• Develop and maintain positive working relationships with the operations and maintenance staff of contracted air carriers and work closely with key air carrier staff to ensure safe and quality service is provided to the BCEHS.
• Contribute to the development of positive external linkages with community, various levels of government, other health regions and health related organizations to share best practices and promote the BCEHS aviation program.
• Identify and establish appropriate requirements for aircraft equipment and maintenance above and beyond those required by regulation, in order to meet the needs of BCEHS.
• Provide expert advice to the Director, Aviation, other BCEHS management and staff related to flight safety and quality assurance programs.
• Ensure that primary aviation service providers are audited on a regular basis, as scheduled by the Director, Aviation, to determine if contractual and regulatory obligations and requirements are met.
• Participate in, and contribute to aviation auditing efforts or risk assessment evaluations of dedicated and ad hoc charter air carriers.
• Collaborate with air ambulance services in other jurisdictions, particularly related to air ambulance operations, flight safety and quality assurance programs.
• Ensure that an aviation incident/accident investigation is conducted in any matter related to BCEHS associated aviation transports and that investigative reports are supplied to the Director, Aviation.
• Ensure communications regarding service interruptions of aircraft, airports or heliports that will affect our ability to provide Air Ambulance Service is fanned‑out to appropriate teams (E.g. Dispatch, Medical Teams, etc.) in a timely manner.
• Ensure communications relating to any identified safety risk or defective process is fanned‑out to appropriate teams in a timely manner.
• Ensure that program‑wide disaster preparedness and business continuity plans are in place and carried out, in time of need.
• Serve as co‑chair of the Provincial (Air) Occupational Safety and Health Committee.
• Represent the Director, Aviation as an alternate spending authority for Aviation Services.
• Diligently monitor and control spending costs to align with the Annual Budget set for Aviation Services.
• Maintain currency in relevant new aviation technologies and best practices.
• Research and evaluate aircraft equipment specific to program needs and make recommendations to the Director, Aviation regarding its potential use.
• Assist the Director in researching, developing, and designing procurement Request for Proposals, Request for Quotations, or Request for Qualifications for aviation services that meet the…