Transportation Supervisor

Position Summary
We’re looking for motivated, engaged people to help make everyone’s journeys better. We are looking for someone with a passion for Operations Leadership for a position in our Vancouver Flight Kitchen. If you have strong leadership skills and high-level labour planning experience, this is an opportunity to take your career to the next level. Reporting to the Manager of Transportation, the Transportation Supervisor oversees the day‑to‑day operations of our Transport Team which is comprised of 100+ Drivers that work in an extremely time‑sensitive industry.

You will be working with your peers and team leads to ensure our goals around safety, security, on‑time performance, and efficiency are met. As we are a 24hr/day, 7 days per week operation you must be able to work various shifts including nights, weekends, and holidays.

Essential Duties and Responsibilities

Responsible for supervising a labour planner, team leads, drivers and driver assistants

Responsible for employee development and retention

Responsible for performance evaluation, coaching, counseling, and preparing corrective action for employees and liaises appropriately with HR and other supporting departments

Develops, recommends, and implements short‑ and long‑term goals for the department

Validates daily / weekly labour schedule and confirms operation is executing on the plan

Performs airside ramp safety audits to ensure all relevant SOPs are being followed

Ensures that all employees are in compliance with Transport Canada, and YVR Airport Authority security and badging requirements

Responsible to ensure the fleet is maintained to company standards including regular interior and exterior cleaning

Responsible for safety, quality, and compliance with airline customer & regulatory requirements as well as company policies and procedures

Constantly strives to meet or exceed all financial goals related to labour utilization and expenses

Prepares management reports (ex. Incident reports, labor reports, delay reports etc.) as required

Trains and monitors employees on Gate Gourmet standard operating procedures to ensure maximum safety and productivity

Ramp Operations & Aircraft Catering Activities

Precision Aircraft Docking:
Supervise the safe positioning and docking of high‑lift catering trucks against various commercial aircraft types (narrow‑body and wide‑body) according to precise airline alignment markers

Galley Stripping & Exchange:
Oversee the efficient removal of incoming international/domestic galley equipment (stripping) and the seamless loading of fresh airline catering carts, canisters, and ovens

Time‑Critical Turnarounds:
Monitor real‑time flight departure screens to coordinate rapid ramp responses for delayed flights, ensuring catering operations never cause an airline Departure Delay

Ramp Safety & Hazard Control:
Enforce strict "No‑Fly Zones" around aircraft engines, monitor truck stabilizers during high‑lift deployment, and manage safety clearances under variable YVR weather conditions (heavy rain, fog, high winds)

Education

Diploma/Degree from accredited post‑secondary institution – ideally with a focus on business or operations management – OR High school diploma combined with commensurate supervisory experience

Work Experience

2+ years supervisory experience working in a labor‑intensive operation

Job Skills Required

Must have the ability to pass Transport Canada security screening to obtain and maintain a Restricted Area Identity Card (RAIC)

Must have the ability to obtain and maintain an Airside Vehicle Operating Permit (AVOP license) to drive airside while managing operations

Strong and effective leadership skills, and the ability to successfully manage a staff of 100+ hourly employees

Current or previous labor relations experience is a plus, but not required

Candidate must be comfortable with all levels of employees and have the ability to drive positive program change

Ability to train the employee group on Gate Gourmet standard operating procedures and airline customer requirements as required

Ability to provide both corrective and positive feedback to employees daily

Ability to work with multiple departments to ensure a smooth…