Customer-Focused Project Specialist

Elevate your career as a Customer-Focused Project Specialist by managing logistics operations and enhancing client interactions. This role centers on problem-solving and ensuring smooth service delivery in freight.

As a vital member of the team, you will coordinate shipments and manage client communications effectively. To succeed, you need 3-5 years of project logistics experience, strong knowledge of transportation modes, and familiarity with Canadian customs.

Experience with Cargo Wise is a plus, helping streamline logistics processes and maintain high service standards.

Key Responsibilities:

• Serve as the first point of contact for clients

• Coordinate and communicate shipping logistics

• Handle freight requests and customs documentation

• Ensure accuracy in billing processes

• Identify and implement corrective actions to improve service

Requirements:

• 3-5 years in freight forwarding or logistics

• Comprehensive knowledge of transportation modes

• Familiarity with customs regulations

• Cargo Wise experience is advantageous

• Excellent communication and problem-solving abilities

Join us in enhancing operational efficiency and customer satisfaction.
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