Distribution Center Associate; BC)

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States.

BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.

At Brother Canada, we’re more than a team; we’re a community guided by our culture drivers of Accountability, Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of “Challenging Spirit,” offering stability while delivering a superior customer experience.

Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA), demonstrates strong abilities to perform autonomously the core functions of DC namely: receive-inventory control-pick-pack-ship and wrap.

Inbound:

• Receive, put away and replenish merchandise physically and record in WMS system
• Offloading by hand floor loaded containers (also known as hand bombing, de-stuffing; lumping containers) and confirm receipt in our Warehouse Management System (BY)
• Ensure inventory integrity is not affected
• Promote and comply to Health and Safety procedures and guidelines of the Distribution Center
• Work collaboratively with others to ensure product is secured properly and put away per procedures while maintaining accuracy
• Any other work, duties, projects, or ad hoc requests as assigned

Outbound:

• Prepare, pick, and ship orders and confirm all in our Inventory Management system (Blue Yonder)
• Understand and execute against all standards and best practices/technical concepts in the Distribution Center
• Promote and comply to Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to ensure orders are delivered on time
• Actively participate in the continuous improvement process
• Any other work, duties, projects, or ad hoc requests as assigned

Key Success Factors:

• The DC Associate’s ability to adapt and rotate tasks on a regular basis
• Team collaborative spirit
• Clear communication abilities
• Commitment to quality work and compliance

Education & Experience

• High School leaving certificate or equivalent experience
• 1+ year experience in a warehouse
• 1 + year experience operating Forklifts (Stand Up Reach, Order Picker an asset)

Physical Requirements

• Ability to lift to 50 pounds

Communication Skills

• Ability to read and basic writing skills
• Ability to verbally communicate clearly in English and/or French Good listening and communications skills

Adaptability & Teamwork

• Ability to adapt to change, learn new procedures and techniques and manage stress
• Committed team builder and takes pride in the success of the operations
• Must work well with others (internal and external customers) and evolve in a culture of continuous learning, and development

Personal Attributes

• Motivated individual, resourceful and detailed-oriented
• Takes pride and accountability very seriously

Computer & Systems Skills

• Computer skills, basic knowledge in Microsoft Word and Excel and/or experience in WMS systems (Blue Yonder)