Accounts Receivable Clerk

Pay or shift range: $57,334.20 CAD to $67,452 CAD.

Reporting to the Director of Finance, this role is responsible for managing the complete Accounts Receivable function, ensuring timely billing and collection of revenues from healthcare institutions, patients, and non-patient clients to optimize the organization’s cash flow. The incumbent will be involved in issuing accurate invoices, following up on outstanding payments, and working closely with physicians for billing clarifications and follow-ups.

This position requires collaboration with other members of the finance team to support the full finance cycle, including month-end processes and financial reporting.

• Generate invoices, process and apply prepayments for self-pay and uninsured services (non-OHIP), liaising with clinical registration clerks on non-OHIP bookings
• Generate invoices and apply payments in Meditech for hospital and community partnerships
• Reconcile payments received at point of sale by registration clerks in Meditech, ensuring payments match charges posted to patient accounts
• Investigate and resolve discrepancies in payment postings and patient accounts
• Monitor outstanding patient balances and initiate the collections process in accordance with organizational policies
• Communicate with patients regarding overdue accounts, provide payment options, and elevate unresolved accounts as required

• Download OHIP billing reports from Dr. Bill platform and recognize revenue in Meditech
• Prepare monthly physician reimbursement summaries and submit to Accounts Payable for processing
• Maintain accurate records of physician billing and payment allocations

• Assist with AP vendor maintenance in Meditech, including adding new vendors and updating existing vendor information

• Generate and maintain reports as required
• Ensure compliance with internal financial controls and confidentiality policies
• Support the external audit by providing necessary documentation

• Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines

• College or university degree in Business Administration, Finance, or a related discipline is required
• Minimum 1–3 years of related experience in Finance and/or Accounts Receivable is required
• Recent experience in billing (e.g., OHIP, WSIB, IFH) and working in an Accounts Receivable environment within a hospital or medical setting is required
• Knowledge of Meditech is an asset
• Strong numeracy skills and solid understanding of finance and accounting principles and operations
• Excellent verbal and written communication skills, with the ability to tailor messages to specific audiences and write clear, concise and well-structured documents
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines simultaneously
• Demonstrated ability to make sound decisions within established guidelines and procedures
• Proven ability to work independently with minimal supervision while remaining accountable for deliverables
• High level of discretion and professionalism when handling confidential information
• Solid analytical and problem-solving skills, with the ability to identify and resolve issues with support from supervisors
• Strong interpersonal skills and a collaborative mindset, with the ability to work effectively in a team environment and contribute to shared goals
• Computer proficiency in MS Office (Word, Excel, Outlook)
• Satisfactory passing of a criminal record check/vulnerable sector check
• Provide proof of Immunization and TB records