Executive Assistant

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

We are seeking a highly organized and proactive Administrative Assistant to provide direct support to executives. The ideal candidate is detail-oriented, trustworthy, and able to manage multiple priorities while maintaining a very high level of confidentiality and discretion. This role requires excellent communication skills, strong follow-through, and the ability to retain and recall information effectively.

• Manage and maintain executive calendars, including scheduling meetings and coordinating appointments.
• Support executives with day-to-day administrative tasks and ensure smooth communication flow.
• Book and coordinate travel arrangements (flights, hotels, transportation).
• Answer and screen phone calls; communicate professionally on behalf of executives.
• Maintain confidentiality and handle sensitive information with discretion.
• Stay organized and ensure timely follow-up on pending items.
• Proactively bring ideas and suggestions to improve processes and support the team.

• Previous experience supporting executives or in a similar administrative role is an asset.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Coachable, adaptable, and eager to learn.
• Ability to retain information and manage details accurately.
• High level of trustworthiness and professionalism.
• Comfortable working onsite in a fast-paced environment.

Be part of a supportive, curious, and collaborative team that values quality, innovation, and meaningful outcomes.

Enjoy fair and competitive compensation that recognizes your skills, experience, and contributions.

The pay range for this role is:

55,000 - 75,000 CAD per year (Tidal Primary)