Milwaukee Tool Customer Service Team Leader

Join Milwaukee Tool as a Customer Service Team Leader at the Richmond Hill location. Provide unparalleled service while leading a team and managing tool logistics efficiently.
This position emphasizes the provision of exceptional customer service alongside daily operational leadership. You will oversee the execution of procedures, interact with customers regarding tools, and ensure staff are well-coached in best practices, contributing to a seamless customer experience.

Key Responsibilities:

• Ensure best service delivery at all customer interaction points

• Execute counter functions including logging tools and order placement

• Provide continuous coaching and support to the team

• Monitor and manage daily documentation and tool transactions

• Facilitate timely tool pick-ups and inventory checks
Requirements:

• Strong leadership qualities in dynamic customer environments

• Effective communication and organizational skills required

• Experience handling tool service-related tasks a strong asset

• High school diploma is required

• Attention to detail is crucial for success
Enhance customer service and operational efficiency at Milwaukee Tool while being a key leader in the Richmond Hill team.
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