Commercial Customer Care Team Lead
Listed on 2026-09-21
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, Client Relationship Management
The Brick in Richmond Hill is seeking a capable Commercial Customer Care Team Lead to drive service excellence for our large contracts and builders. You will guide a team of associates, coordinate service calls for furniture and appliances, and ensure customer inquiries are resolved efficiently.
Ideal candidates bring 5+ years in customer service or sales, a strong telephone manner, and excellent written and verbal communication skills, plus solid MS Office proficiency.
We invite applications for the Commercial Customer Care Team Lead position located in Richmond Hill, York Region, Canada.
Join The Brick and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Commercial Customer Care Team Lead role at The Brick, based in Richmond Hill, York Region, Canada.
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