Business Manager, Commercial Banking​/Corporate Banking Department

Reports To: Manager, Business Team Lead & Deputy Head, Commercial Banking / Corporate Banking Department, with dotted line to the Regional Head, Eastern Canada

Employment Type: Full-Time Permanent / Contract

Location: Richmond Hill Office / Toronto Downtown Head Office

• To establish and maintain business relationship with prospect and existing business clients, and to promote the Bank’s products and services, for the purpose of growing business revenue for the Bank and achieving quantitative and qualitative performance targets assigned.
• To explore potential clients and business opportunities, to initiate and implement marketing strategy, to plan and organize marketing activities and external marketing events, etc.
• To identify clients’ needs, to initiate and scrutinize credit requests, make recommendations, negotiate suitable pricing, and prepare good quality credit proposals while ensuring lending guidelines are adhered, and to maintain a good-quality client portfolio.
• To be responsible for post-lending monitoring of existing corporate clients and loan facilities to control credit risks, financial risks, AML risks, etc.

• Proactively seek new high-value prospective clients locally and globally. Build and maintain relationships with our existing and prospect clients and grow sustainable business volume and revenues from existing relationships to meet with the assigned KPI performance targets as well as and other quantitative and qualitative targets of the Department;
• Initiate credit proposals for clients’ credit facilities. Complete timely and in-depth evaluations or reviews of financial and operating risks for all credit facilities, in order to ensure usage is in accordance with approved terms and conditions. Ensure credit and operational quality is not compromised in the pursuit of income;
• Responsible for daily operations of loan transactions including drawdowns, repayment, repricing, conversion, etc., and deposit and account transactions to ensure safety and legitimate utilization of funds of the clients in portfolio;
• Provide value-adding advice and solutions that appropriately match client 's needs. Structure credit facilities to ensure optimum balance between clients and the Bank’s interests;
• Be responsible for post-lending management, portfolio management and regular review requirement according to the Bank’s credit related policies and procedures;
• Partner with other front-line business units and identify opportunities for credit-related business, trade finance, cash management, foreign exchange and other business opportunities.

• Adhere to regulatory compliance requirement, internal control standards, identify and manage the risks associated with the client relationship including but not limited to credit risk, operational risk, compliance risk, AML risk, reputation risk, etc.;
• Conduct Customer Risk Assessment (CRA) and regular review to ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls;
• Be familiarized with and adhere to the Bank’s Policies and Procedures in various lines in daily work;
• Perform the First Level of Customer Complaint Resolution Process if received any customer complaints;
• Ensure timely and accurate update and maintenance of client information and business records on all systems, shared drives, as well as filing of hard copies as required by the Bank’s Policies and Procedures.

• Assist Senior Business Manager(s) in maintaining client relationship and act as back-up contact for clients during absence of Senior Business Managers(s);
• Use the business budget of the Department efficiently for business development purpose as allowed by the Bank’s related procedures;
• Perform various tasks assigned by Regional Head, Eastern Canada for business purpose.

• Undergraduate or above in Finance, Business Administration or related fields;
• Minimum of 3 years of related banking experience in Corporate Banking, Commercial Banking, Credit Adjudication, and/or Credit Underwriting. Candidates with less experience will be considered…