Senior Manager Infrastructure Services

The Senior Manager Infrastructure Services will manage our client’s infrastructure, network, corporate servers, storage and patching platforms. This role will lead a team of internal IT professionals, managing technology assets across a few data centers/cloud platforms for over 20 sites.

Responsibilities

• Take a lead role in managing networks, storage, server & operating systems, patching services and other management platforms

• Develop and manage annual project programs for Infrastructure and Platform maintenance and improvements

• Coordinate Infrastructure efforts on Operations Projects, transitioning new solutions into a steady state

• Technology refreshes supporting platform and network virtualization optimizing data centre operations

• Assist the department senior leaders with the change management of new procedures, policies, and standards for an efficient execution of new infrastructure of hardware & software technologies

• Contribute to adopting strategies relating to industry trends and emerging Infrastructure related technologies

• Recommend a short- and long-term plans to ensure infrastructure availability, capacity and IT service continuity that meets existing and future requirements.

• Effectively manage a team, setting objectives, coaching, performance and personal development

• Provide guidance with policies, procedures and standards

Qualifications

• 6 years of experience managing and/or directing infrastructure operations

• 6 years of progressively responsible experience working with multi-platform systems and related software

• 4-5 years management or supervisory experience within a customer-focused IT operations environment

• Experience in strategic technology planning, execution and policy development

• Excellent knowledge of technology environments, including telecommunications, network infrastructure, MS Windows, Linux, Hyper V, VMWare operating systems, data communications, storage array technologies, virtual operating environment, Azure/AWS IaaS services, data center services

• Experience with network technologies including network access control (NAC), Cisco, Palo Alto and IP management

• Experience with Endpoint, SCCM (patching platforms)

• Design, use case testing and deployment of emerging technologies

This is a permanent hybrid role located in downtown Toronto with an annual salary of $ – $ plus bonus and benefits.