Senior IT Support Specialist in Managed Services
Job in
Richmond Hill, Ontario, Canada
Listed on 2026-06-22
Listing for:
ABL Employment.com
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Our client seeks an experienced Senior IT Support Specialist with a strong background in supporting dental offices. In this vital role, you will manage complex IT issues, oversee software and network support, and guide junior staff, ensuring top-notch service quality and process improvements. Your insights will help shape the help desk environment.
Key Responsibilities:
• Manage complex IT troubleshooting in dental environments
• Support critical dental software and network infrastructure
• Lead and mentor junior IT staff
• Ensure quality standards in ticket resolutions
• Participate in after-hours and Saturday support rotations
Requirements:
• Extensive experience with dental office IT support
• Proven record in a senior or IT support leadership role
• Strong technical troubleshooting skills
• Capable of effective mentorship and leadership
• Excellent communication and relationship management skills
Bring your expertise and leadership to provide unparalleled IT services in the dental field.
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Position Requirements
10+ Years
work experience
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