Montreal Telecom NOC Technical Assistant

Drive your telecommunications career as a Level 1 NOC Specialist in Montreal, focusing on customer and network operations support while utilizing your bilingual skills.
In this role, you will serve as a Telecom NOC Technical Assistant responsible for customer support and network maintenance. A technology diploma along with 2-3 years experience in the telecom sector is required. Your bilingual proficiency in French and English will be vital for successful communications with clients.

Key Responsibilities:

• Deliver front-line support to telecom customers

• Manage network maintenance and service performance

• Coordinate with field services for new service testing

• Update essential databases related to network operations

• Record and analyze network performance reports
Requirements:

• 2 years technology diploma in a relevant field

• 2-3 years of technical experience in telecom

• High-level customer service skills

• Bilingual in French and English

• Knowledge of network management and support tools
Contribute your telecom expertise and customer-focused mindset in this engaging NOC role.
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