Onsite IT Desktop Support Analyst

Join Tree House Foods in Richmond Hill as an IT Desktop Support Analyst providing essential on-site technology assistance. You will ensure reliable operations and support systems for our manufacturing facility.

This full-time position emphasizes hands-on IT support in a fast-paced environment, focusing on troubleshooting hardware, software, and network issues. You will work closely with plant operations and other IT teams, delivering high-quality technical support while maintaining cybersecurity compliance for system integrity.

Key Responsibilities:

• Provide daily IT support for hardware and software issues

• Troubleshoot technical problems to reduce downtime

• Manage incidents and support external vendor collaboration

• Ensure cybersecurity compliance through updates and patching

• Document systems and resolutions for operations support

Requirements:

• Associate’s degree or higher in IT or related field

• Minimum six years supporting Microsoft environments

• Proficient in Microsoft Office and Windows systems

• Strong troubleshooting and communication skills

• Customer-focused mindset with diverse user support experience

Utilize your IT expertise to enhance operations at Tree House Foods and support our Richmond Hill manufacturing team.
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