Director of Information Technology & Biomedical Services

Director of Information Technology & Biomedical Services

Job Category:
Information Technology

Requisition Number: DIREC
001109

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• Pay or shift range: $ CAD to $189,070 CAD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Overview and Purpose of the Role

The Schroeder Ambulatory Centre (SAC) is a newly developed, large-scale healthcare facility providing integrated ambulatory services, including surgery, diagnostic imaging, and outpatient clinics. We are seeking a dynamic, experienced Director of Information Technology & Biomedical Services to lead the implementation, operation, and continuous improvement of our IT and biomedical systems (“IT/Biomed”) environment. This role is responsible for managing internal IT/Biomed operations, supporting critical clinical and administrative systems, overseeing third-party vendor-partners, and implementing our cybersecurity strategy.

The role also includes supporting strategy development and implementation over time for emerging artificial intelligence (AI)-enabled capabilities across all aspects of SAC’s operations. Depending on experience, the Director may also serve as the organization's Chief Information Security Officer (CISO) or Deputy CISO.

Key

Duties & Responsibilities:

IT/Biomed Leadership

• Lead a high-performing internal IT and biomedical technology team and manage third-party service providers and contractors in these areas
• Ensure the secure, efficient operation and maintenance of SAC’s network and computing infrastructure across two Richmond Hill sites, including cloud connectivity, medical equipment integration, telephony, nurse call, end-user computing devices and user support
• Oversee the reliable operation of core IT systems and applications, including EMR, PACS, HRIS, LMS, Microsoft 365, Azure Active Directory, security monitoring tools, and interfaces with health system partners
• Supervise SAC’s biomedical technology contractor, ensuring the proper installation, calibration, maintenance, and repair of all clinical equipment in accordance with clinical needs, regulatory standards, and vendor specifications
• Validate that all biomedical assets meet internal safety, performance, and documentation requirements; elevate issues when contractor compliance or equipment functionality is at risk
• Support planning for IT/Biomed equipment lifecycle replacements and new clinical technology acquisitions, including AI-enabled systems or upgrades, in collaboration with internal stakeholders
• Champion a customer-focused support culture for clinical, administrative, and leadership users. Create a highly engaged and cohesive IT/Biomed team, including internal and vendor-partner staff
• Perform additional duties and undertake special projects as assigned

Privacy, Cybersecurity & Compliance

• Oversee SAC’s cybersecurity and privacy posture, including risk assessments, vulnerability testing, incident response planning, and compliance with PHIPA and other relevant regulatory frameworks
• Coordinate with internal and third-party security partners to monitor threats, manage vulnerabilities, and conduct routine audits and testing
• Promote cybersecurity awareness and education across SAC staff in partnership with HR and Communications
• Depending on experience, serve as CISO or Deputy CISO, leading enterprise-wide data protection and incident response initiatives

Strategic Planning & Stakeholder Engagement

• Collaborate with the CTO and executive team to develop the overall IT/Biomed/AI strategy, roadmap, KPIs, and sourcing/procurement strategies, aligned with SAC’s evolving clinical, operational, and business goals
• Translate end-user needs across all functions (clinical, finance, support, etc.) into cost-effective, scalable IT/Biomed solutions
• Support the development of a long-range strategy and roadmap plans for the selective incorporation of AI-driven capabilities into the Centre’s systems and services Oversee implementation of initiatives specific to IT/Biomed
• Maintain and prioritize an integrated pipeline of IT and…