Endpoint Operations Technician
Listed on 2026-10-12
-
IT/Tech
Desktop Support, IT Support, Systems Administrator, Cybersecurity
Location: Canada (Remote)
About the RoleInfocodec Solutions is seeking an experienced Endpoint Operations Technician to support and maintain enterprise endpoint and virtual desktop environments
.
The successful candidate will work with technologies such as Azure Virtual Desktop (AVD), Microsoft Intune, and Windows endpoint management platforms
, ensuring secure, reliable, and high-performing environments for global users.
This role involves end-user escalation support and collaboration with Desktop Engineering, Security, and Compliance teams to ensure enterprise endpoint operations run efficiently and securely.
Key Responsibilities- Support and maintain Azure Virtual Desktop (AVD) environments to ensure performance and reliability.
- Manage and operate Microsoft Intune endpoint management platforms
. - Provide escalation support for global end-user computing (EUC) issues
. - Work closely with Desktop Engineering, Security, and Compliance teams to maintain secure endpoint environments.
- Perform endpoint provisioning, configuration, and lifecycle management
. - Manage patching, operating system updates, and endpoint compliance policies
. - Support Windows 10 and Windows 11 enterprise environments
. - Perform endpoint imaging, application packaging, and deployment activities
. - Assist with automation and operational improvements within endpoint environments.
- 5+ years of experience in Endpoint Operations or End-User Computing (EUC) environments.
- Strong hands‑on experience with Azure Virtual Desktop (AVD).
- Expertise with Microsoft Intune and endpoint device management.
- Experience with SCCM (Microsoft Configuration Manager).
- Experience with Windows Autopilot deployment and device provisioning
. - Strong knowledge of Windows 10 / Windows 11 enterprise environments
. - Experience with endpoint patching, imaging, and application packaging
.
- Experience with Power Shell scripting for automation and endpoint management
. - Understanding of enterprise endpoint security and compliance policies
. - Experience supporting large‑scale global endpoint environments
.
Infocodec Solutions works with global organizations to deliver modern workplace and cloud infrastructure solutions
.
Our team focuses on:
- Enterprise cloud and infrastructure services
- Endpoint management and digital workplace solutions
- Secure and scalable IT operations
If you have experience in Azure Virtual Desktop and enterprise endpoint management
, Infocodec Solutions would love to hear from you.
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