Quality Manager Job Richmond Hill area,Ontario Canada,Quality Assurance

Quality Manager

Full time / Permanent / Onsite

Who Are We?

We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You?

We are proud to partner with our client who has produced quality products for over 60 years as they add a new Quality Manager to their team. This is a straight day shift (Monday to Friday) with an incredibly stable company that has recently made a huge investment to upgrade and modernize their equipment and operations. This is an exciting time to join the organization that is led by passionate and down-to-earth leaders who seek to grow and mentor their staff.

Here’s

what’s in it for you:

Competitive salary based on experience plus lucrative profit sharing
Full Benefits
Pension Plan

Overview:

The Quality Manager is responsible for administering the company quality control program in accordance with customer and company requirements; including the responsibility to reduce scrap in the manufacturing process and to eliminate customer returns. The Quality Manager is responsible for developing, implementing, and managing quality control systems to ensure that products and processes meet or exceed established standards.

Here’s what you will do:

Responsible for directing and planning all Quality functions.
Promote a Quality-first culture across all departments.
Managing the requirements from the customer scorecard, proactively reporting results, and continuous improvement initiatives
Manage the overall costs of the Quality Metrics, suppliers, vendors, and sub-contractor Quality Metrics
Provide technical support to the plant personnel as it relates to quality.
Responsible for overall department outputs, staffing, and developing the technical competency of the department and product lines.
Ensure compliance with industry standards, safety regulations, and customer specifications.
Prepare, maintain, and update quality documentation, including policies, procedures, and work instructions.
Manage certifications, quality audits, and liaise with external auditors or regulatory bodies.
Maintain a dashboard of metrics that will track and demonstrate key performance drivers and accurately demonstrate customer service levels.
Develop/introduce a Quality Improvement roadmap and help to lead the change.
Develop/lead team-based Quality Problem Solving training to help drive continuous improvement.
Facilitate process improvement projects to reduce waste, costs, and lead times.
Work with Scheduling and Operations to develop and implement short‑term and long‑term plans and strategies based on project needs.
Development, generation, and analysis of key operational KPI’s as it relates to Quality performance.
Address and resolve customer complaints, ensuring root causes are identified and corrective actions implemented.
Compliance with all company, ISO 9001, and government procedures and guidelines.
Post‑secondary education in Quality Management, Mechanical Engineering, Manufacturing Engineering or other related field of study is required.
Certifications such as Six Sigma (Green Belt/Black Belt), ISO Lead Auditor, or similar are preferred.

Here’s what we are looking for:

5+ years of experience in a quality management role with some experience in a heavy industrial setting
Knowledge of metallurgy or alloys-based production environments is strongly preferred
Proven experience implementing and managing QMS frameworks. Considerable knowledge with ISO 9001 is required.
Strong understanding of quality tools and methodologies (e.g., FMEA, Root Cause Analysis, SPC, CAPA).
Proficiency in statistical…