Sales Associate

Select how often (in days) to receive an alert:

• Uncapped commissions and a competitive compensation package
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
• Inclusive culture with strong diversity and equity‑focused employee resource groups

• Tailoring Solutions:
  Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery:
  Finding opportunities, anticipating customer needs, and delivering on sales targets
• Customer Engagement:
  Engage customers through inbound and outbound outreach programs (calls and text) to grow sales by acquiring new customers, and driving overall customer retention
• Brand Promotion:
  Representing Rogers and Fido brands in-store and at local community events

• Experience developing strong connections with customers and team members through clear, effective communication that drives positive outcomes and supports team and business goals
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer‑focused upselling, and consistently contributing to overall store performance
• Ability to quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment
• Availability to work a minimum of 32 hours weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and . Previous employment verification may be required depending on the role.

Schedule:

Part time

Shift: Variable
Length of

Contract:

Not Applicable (Regular Position)

Work Location:

1 Bass Pro Mills Drive, Kiosk E3(5346), Concord, ON
Travel Requirements:
Up to 100%
Background Check(s)

Required:

Posting Category/Function:
Retail (In Store / Hourly) & Sales and Service
Requisition

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered.

We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:
Retail

Location:

Concord, ON;
North York, ON;
Maple, ON;
Thornhill, ON;
Richmond Hill, ON

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth accumulation including:
Pension plan & Employee stock options
Generous employee discounts
Leadership development, mentorship, and coaching programs

Note:

available for full-time and part-time permanent employees; some restrictions apply

Job Segment:
Retail Sales, Equity, Network, Telecom, Telecommunications, Retail, Finance, Technology