Sales Manager Role at Michaels in ON

Join Michaels as a Sales Manager in Richmond Hill, ON. Lead a high-impact sales team while cultivating an engaging customer experience through focused leadership and operational management.

This role requires you to maintain and enhance a selling culture in the store. You will manage various operations, ensuring that all employees are well-trained in best practices and service standards. Your leadership will directly influence key performance indicators and customer satisfaction levels.

Key Responsibilities:

• Ensure compliance with company policies and standards

• Model exemplary customer service and selling techniques

• Provide essential Manager-on-Duty coverage

• Oversee special in-store programs and events

• Manage transactions through POS and Self-Checkout efficiently

Requirements:

• At least 3 years of retail leadership experience

• Must be able to lift and move products effectively

• Knowledge of customer support and POS systems

• Strong ability to train and mentor team members

• Committed to maintaining asset protection

Drive sales and foster a creative atmosphere at Michaels' Richmond Hill location by inspiring your team and enhancing customer experiences.