Front Desk Security Concierge

Deliver front desk security and resident service in Richmond Hill, applying strong communication, organization, and calm judgment during onsite shifts. Support clients, visitors, contractors, and residents with responsive assistance.
As a Security Concierge with First Service Residential, you will provide customer service at an onsite community. Responsibilities include screening messages, directing inquiries, coordinating vendor access, safeguarding confidential information, and maintaining building safety. The schedule includes Monday, Thursday, Friday, and Sunday shifts, with evenings, overnight hours, and weekends.

Key Responsibilities:

Provide exceptional service to clients, contractors, visitors, and residents
Answer customer inquiries and direct people as required
Screen messages and coordinate authorized vendor appointments
Enforce client rules, regulations, and applicable laws
Assist police and medical staff when required
Requirements:
Valid Ontario Security License
Self-motivated, outgoing, and detail-oriented approach
Excellent communication and organizational skills
Ability to remain calm and act quickly
Ability to sit and stand for extended periods
Bring organized front desk service, security awareness, and clear communication to First Service Residential’s Richmond Hill property.