Sr. Software Developer

OPENTEXT - THE INFORMATION COMPANY

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

The Content Services business unit provides content platforms used by thousands of organizations to manage business content on-premise, in public cloud and private cloud, across a diverse portfolio of mature and emerging products.

We are looking for a Senior Software Developer to design and build the integration layer between Open Text Content Management and the Microsoft ecosystem, including Microsoft Teams, SharePoint, Outlook, and Microsoft 365 productivity services. You will develop SharePoint Framework (SPFx) solutions, Office add-ins, and Microsoft Graph and REST API integrations that enable thousands of enterprise users to seamlessly access, manage, and govern content directly within the applications they use every day.

This is a hands-on senior individual contributor role on a small, high-impact team with significant visibility across the organization. You will own features end-to-end, from architecture and design through implementation, testing, release, and post-production support. Working closely with Product Management, QA, Support, and Cloud Operations teams across multiple geographies, you will help deliver reliable, scalable, and intuitive integrations that are critical to our clients' daily workflows.

The integrations you build are often the first experience clients have with our platform. When a records manager can securely file an email to a governed repository without leaving Outlook, or a project team can access controlled content directly within a Microsoft Teams channel, that experience is the result of your work.

You will solve complex challenges that span two large enterprise ecosystems:
Open Text and Microsoft. Success often requires going beyond the documentation, analyzing protocol traces, understanding authentication and token flows, and collaborating directly with clients to diagnose and reproduce issues. This is a role for a developer who enjoys tackling difficult integration problems, navigating ambiguity, and delivering solutions that have a direct impact on client productivity and adoption.

• Design, build, and maintain SharePoint Framework (SPFx) web parts and extensions, Microsoft Teams applications, and Outlook add-ins that bring Content Management capabilities directly into the Microsoft 365 experience.
• Develop and maintain integrations with Microsoft Graph and REST APIs across SharePoint, Teams, Exchange/Outlook, and related Microsoft 365 services, including bidirectional synchronization of content and metadata.
• Build cloud-native back-end services on Azure using Azure Functions, Storage, Service Bus, and API Management, leveraging event-driven architectures and asynchronous messaging patterns to deliver scalable and resilient integrations.
• Implement, secure, and troubleshoot end-to-end authentication and authorization solutions, including Microsoft Entra  registrations, OAuth 2.0 and OpenID Connect flows, JWT validation, consent and permission management, credential rotation, and cross-tenant single sign-on.
• Design relational data models and develop high-performance SQL Server solutions, including schema design, indexing strategies, query tuning, and optimization for large-scale workloads.
• Diagnose and resolve complex integration challenges across Microsoft 365, Azure, browsers, and third-party platforms, including CORS restrictions, throttling behavior, tenant configuration differences, dependency failures, and platform version changes.
• Partner with Support and Professional Services teams to investigate client escalations, reproduce reported issues, communicate actionable findings, and translate root-cause analysis into product and operational improvements.
• Contribute to technical design discussions and architecture reviews, maintain high-quality technical documentation, and elevate…