Assistant Manager - QSR

Join Travel Centers of America as an Assistant Manager - QSR.

Travel Centers of America offers a convenient, one‑stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Assistant General Manager assists the General Manager with operations and marketing functions of the restaurant. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability.

The Assistant General Manager ensures we are returning every traveler to the road better than they came!

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service, good product knowledge, up‑beat atmosphere, etc.)
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Provide great tasting / quality food, and a clean restaurant environment for all guests
• Recruit, hire, train and retain high‑quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
• Assume duties of any hourly associate position as necessary

• A leader who sets the example when working alongside team members
• The ability to lead, motivate, train and develop people to unleash the talent within each team member
• A high school diploma (or GED) required
• Supervisory experience in the fast‑food industry preferred
• Good verbal and written communication skills
• Ability to work flexible hours including nights, weekends and some holidays
• Proficient in Microsoft Office; operational understanding of POS software

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On‑site meal discounts
• Wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training
• Relocation assistance (relocation not required)

$13.99 - $13.99 per hour

Travel Centers of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law.

Individuals with a disability may request a reasonable accommodation related to our recruiting process.