Outreach Coordinator

Outreach Coordinator – Catholic Charities East Bay

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Area/Program Focus:
City of Richmond Immigration Legal Services

Project position ending June 30, 2027.

Position Summary:

Catholic Charities of the East Bay (CCEB) is strongly committed to the well‑being and self‑sufficiency of immigrant families. The Immigration Legal Services Department provides low‑income families with free and low‑cost quality immigration legal and citizenship services. The Outreach Coordinator is being hired in connection with the City of Richmond Immigration and Outreach project. The Outreach Coordinator is responsible for providing up‑to‑date information on immigrant rights and other topics to the Richmond, CA community.

The Outreach Coordinator will help clients connect to trustworthy legal services providers and may also be asked to support with direct legal representation to clients in matters such as U‑Visa and VAWA applications, DACA and naturalization cases.

Reports to:

Managing Attorney

Supervisory Responsibility:
May supervise legal assistants, other support staff and volunteers, and participate in biweekly case rounds.

• Provide up‑to‑date presentations to the immigrant community of Richmond on their individual rights and current immigration law and policy topics.
• Provide screenings for potential immigration relief to City of Richmond residents.
• As directed by the Managing Attorney, maintain a small caseload of affirmative immigration client cases.
• Participate in workshops for the public and collaborative partners on basic pathways to residency/citizenship and immigration benefits eligibility.
• Over 18 months, engage a minimum of three hundred sixty (360) Richmond residents in community education and outreach activities.
• Conduct a minimum of twenty‑four (24) outreach events per year, each with at least fifteen (15) participants, facilitated by the Immigration Outreach Worker or other immigration staff.
• Deliver at least twenty (20) Know‑Your‑Rights workshops during the City of Richmond Immigration and Outreach program, in English, Spanish, and additional threshold languages as required.
• Document all outreach events, client activity, and all other work related to immigration legal services in the City of Richmond.
• Work with the communications department to develop and distribute multilingual outreach materials, including online resources, micro‑videos, and printed handouts.
• Execute a coordinated public awareness campaign using print, digital, and social media platforms in multiple languages.
• Partner with the City of Richmond, schools, and other community service providers on outreach events and activities.

Model commitment to CCEB mission and planning for sustainable organizational future of service, including via work with the executive team as needed and/or as a representation of the agency.

• Demonstrates a fundamental respect for the dignity of others. Works collegially and is a proven team builder. Inclined to coach and teach in order to improve knowledge and ability of others, but holds people accountable for results.
• Understands and values quality improvement. Able to effectively address overlapping projects and deadlines. Adaptable and reliable in face of conflict, crisis, or changing priorities.
• A demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and encouraging contributions by all team members.
• Ability to be a team leader and a team member.
• Ability to thrive in a flexible, fast‑paced, accredited, and growth‑oriented environment while maintaining a positive solution‑oriented approach.
• High analytical abilities to process large amounts of data from multiple sources. Ability to prioritize across multiple types of work and coordinate the work of others.
• Ability to network and interact internally and externally.
• High level of oral, and written communication, ability to speak to explain complex legal procedures to many audiences.

• Associate’s or bachelor’s degree or university‑level education equivalent from other countries.
• Must have at least 6 months of Immigration/Legal experience.
• Fluent English and Spanish language proficiency.
• Must have a valid CA Drivers License & personal vehicle.
• High level of independent judgment.
• Experience working with low‑income, immigrant, and monolingual Spanish‑speaking communities.
• Excellent public speaker.
• High analytical abilities to spot issues and plan legal services for clients.
• Professional level skills using Word, Excel, and Acrobat. Proven ability to master legal database systems.

Entry level

Full‑time

Other

Community Services