Family Service Counselor - Inside Sales Representative

Family Service Counselor – Inside Sales Representative

Carriage Services is an equal‑opportunity employer dedicated to creating premier experiences through innovation and elevated service. As a member of our team, you will join a dynamic community committed to setting new standards in the funeral and cemetery profession.

Location: Rolling Hills Memorial Park

Job Type: Full‑time

Compensation: Commission and hourly rate (unlimited earning potential)

• Assist families with funeral selections and attend services.
• Establish professional relationships with client families to ensure all needs are met.
• Provide tours and guide families visiting cemetery locations.
• Attend services and visitations for client families to develop relationships, ensure excellent service, and generate referrals.
• Complete required paperwork, ensure proper interment verification process, and conduct blind checks in compliance with all relevant state and industry regulations.
• Develop new prospects and community‑based contacts.
• Make presentations at the business location, client family homes, and public community events highlighting merchandise, services, and the benefits of pre‑need arranging.
• Maintain positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
• Actively participate in all required location and company training initiatives.
• Report all progress to the Sales Manager (or Unit Leader) as directed.
• Schedule and conduct aftercare appointments to ensure client family satisfaction and obtain referrals.
• Identify and remedy all hazards at location and on grounds.
• Perform other duties as assigned.

• High school diploma or equivalent required; some college or college degree preferred.
• Proven track record of success in inside sales and outside sales production strongly preferred.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid driver’s license in good standing and acceptable driving record.
• Bilingual speaking preferred.

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

San Francisco, CA $31.00‑$31.50 2 weeks ago