Warehouse Supervisor

Description

Richmond Wholesale Meat, a Pro Food Solutions company, is a trusted leader in protein distribution with over 60 years of experience serving food service operators, government agencies, and global partners. Based in Richmond, California, we specialize in high-quality meat products, custom processing, and dependable service. As part of the Pro Food Solutions family, we are committed to operational excellence, customer focus, and building the future of food through innovation and integrity.

The Warehouse Supervisor serves as the frontline operations leader responsible for the Warehouse Department. The position’s primary duty is managing assigned warehouse operations and personnel, including workforce planning, labor deployment, employee performance, safety, inventory-control processes, productivity, compliance, service execution, and continuous improvement. This is done in partnership and alignment with the Warehouse Manager.

The Warehouse Supervisor will exercise discretion and independent judgment in managing assigned operations, establishing daily priorities, allocating labor, adjusting workflow, resolving operational issues, addressing safety and service risks, and implementing corrective actions. Warehouse Associates rotate and cross-train across inbound and outbound functions based on qualifications, safety requirements, workload, and business needs. Hands-on production work is expected to be occasional, such as training, demonstration, emergency response, or unusual surge coverage.

• Directly supervise all Warehouse Associates
• Develop staffing plans, work schedules, labor allocations, shift assignments, cross-training plans, and coverage strategies based on projected volume, service requirements, employee qualifications, and operational risk.
• Evaluate candidates and provide recommendations regarding hiring and selection.
• Conduct performance evaluations and provide recognition and documented corrective feedback.
• Provide recommendations concerning promotion, advancement, transfer, discipline, and termination.
• Monitor attendance and performance, address employee concerns, manage routine workplace conflicts, and partner with the Warehouse Manager and Human Resources on higher-risk matters.
• Identify training needs and oversee onboarding, required certifications, skills development, and cross-training.
• Apply Company policies, operating standards, core values, and performance expectations consistently.

• Establish and align daily operating priorities and independently direct, assign, rebalance, and monitor work across receiving, put-away, replenishment, storage, inventory movement, picking, checking, staging, loading, returns, damaged goods, and housekeeping.
• Identify work sequencing, workflow and staffing adjustments, needed to meet service, safety, quality, productivity, and customer requirements.
• Lead pre-shift huddles, communicate priorities and safety expectations, confirm staffing and equipment readiness, and adjust operating plans as conditions change.
• Analyze productivity, order accuracy, dock flow, inventory integrity, damages, near misses, equipment condition, and service cutoffs and determine appropriate corrective or preventive actions.
• Investigate operational problems, inventory discrepancies, and service risks; determine immediate containment, assign follow-up actions, and recommend longer-term solutions.
• Serve as the primary operating decision-maker for the assigned shift and act on behalf of the Warehouse Manager when expressly delegated or when the Manager is unavailable.
• Plan for seasonal demand and surge activity and recommend staffing, overtime, equipment, process, or resource changes.
• Lead continuous improvement initiatives and recommend changes to procedures, workflow, equipment, staffing models, and performance measures.

• Supports Warehouse compliance with food safety, quality, security, sanitation, Company procedures, applicable USDA/USDC/FDA requirements, and Cal/OSHA requirements.
• Ensure employees are trained, qualified, and authorized before operating forklifts, hostlers, transporters, pallet tippers, wrappers, or other material‑handling equipment.
• Stop unsafe work, initiate immediate containment, direct incident response, preserve required documentation, and escape significant matters appropriately.
• Supports Warehouse audit…