Phlebotomist Patient Services Representative

Primary Job Title

Phlebotomist Patient Services Representative II (PSR II)

• Certified Phlebotomist
• Specimen Collection Specialist
• Medical Laboratory Assistant

Richmond, IN

Onsite

• Position Type: Contract
• Contract Duration: ~2 months
• Start: As Soon As Possible

The Phlebotomist Patient Services Representative II (PSR II) serves as the face of the organization for patients receiving diagnostic services. This role involves collecting and processing high‑quality blood specimens
, ensuring accurate labeling, and maintaining professionalism throughout each patient interaction. The PSR II provides a reassuring experience for patients while adhering to strict safety, confidentiality, and quality standards. Successful candidates may work in patient service centers, physician offices, or other designated healthcare settings.

• Perform daily phlebotomy and specimen processing duties accurately and on schedule under the supervision of an area lead.
• Maintain a safe and professional environment that complies with all health and safety standards.
• Verify patient demographic data and confirm proper labeling post‑venipuncture in the patient’s presence.
• Maintain all required records and documentation in accordance with company policy.
• Demonstrate strong organizational commitment and a positive, patient‑centered attitude.
• Provide exceptional customer service while handling multiple priorities in a high‑volume environment.
• Adhere to all company policies and procedures
  , including dress code, safety protocols, and compliance guidelines.
• Exhibit flexibility for weekends, holidays, on‑call, and overtime based on staffing needs.
• Maintain reliable transportation and valid driver’s license (if required).

• 1–3 years of phlebotomy experience
  , including pediatric, geriatric, and capillary collections.
• Customer service experience in healthcare, retail, or service industries preferred.
• Keyboard/data entry proficiency.

• Two years in a Patient Service Center environment.
• Familiarity with Epic or Quanum software systems.
• Experience working in multi‑site or high‑volume collection environments.

• Phlebotomy and specimen processing
• Patient interaction and customer service
• Data accuracy and entry

• Process excellence and workflow efficiency
• Communication and problem‑solving
• Organizational and time management

• Pediatric and geriatric phlebotomy
• HIPAA and confidentiality compliance
• Flexibility for schedule and coverage changes

• Eastern Time Zone
• Monday – Friday, 7:30 AM – 4:30 PM

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

A leading provider of diagnostic information services dedicated to empowering healthier lives through data‑driven healthcare insights. The organization leverages advanced laboratory science and technology to help identify, treat, and prevent disease across diverse patient populations.

GTT is a minority‑owned staffing firm and a subsidiary of Chenega Corporation, a Native American‑owned company in Alaska. As a Native American‑owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada.

We look forward to helping you land your next great career opportunity!

25-27114

#gttqst #gttjobs