Dick Hill & Son - HVAC Service Technician

Overview

Dick Hill & Son - HVAC Service Technician. Ace Hardware Home Services is the employer, offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know.

• Provide an exceptional experience through efficient and accurate service and effective communication
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, geothermal, ductless and more
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant and electrical challenges presented in residential equipment
• Maintain required truck inventory necessary to complete all flat-rate repairs
• Educate and inform customers of improvements to the comfort, efficiency, air & water quality, or safety of their homes
• Assist in the development of junior service technicians
• Follow all AHHS systems and administrative details as they relate to the service department
• Utilize Service Titan platform

• 3+ years of HVAC service experience preferred
• EPA Universal Certification
• Strong knowledge of HVAC industry best practices and building codes
• Proficient in all aspects of HVAC function
• Must have valid driver’s license

$20.00 - $30.00 + Incentive/Spiffs

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents
• Warehouse Merchandise Discount
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others)
• Ace invests in every employee we hire, with a focus on development and coaching
• Robust Employee Assistance Program
• Benefits are provided in compliance with applicable plans and policies

Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace has been serving neighbors throughout America for nearly 100 years and launched Ace Hardware Home Services (AHHS) to Bring Helpful to Your Home℠.

Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Compensation decisions depend on the facts and circumstances of each opening. We consider the minimum requirements outlined in the job description and other factors when determining the final salary. Salary estimates published via other job boards may not reflect the actual pay range offered.

This Position Description is not intended to cover all aspects of the position and Ace Hardware Home Services reserves the right to change duties as needed. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.