Program Coordinator

Program Coordinator# Program Coordinator Hot Job Hardinsburg
- Hardinsburg, KY 40143## Overview Position Type Full Time Job Shift Day Category Admin
- Clerical## Description
** Position Title**:
Program Coordinator  
** Department**:
School-Based Services  
** Reports To**:
Director of Day Treatment Development  
** FLSA Status**:
Exempt
** Position Summary
** The Program Coordinator works closely with the Director of Day Treatment Development to provide oversight of the  operational performance, growth, and quality of Day Treatment and school-based mental health programs. This position  serves as a key liaison between Astra Behavioral Health and partnering with the school district and the families of clients  served in our programs. This role is responsible for coordinating school based services, managing communication  between stakeholders, and ensuring the effective delivery of behavioral health services to students.

The Program  Coordinator is responsible for communicating with the Director and carrying out necessary tasks as assigned by the  Director. The Program Coordinator ensures delivery of services by collecting and managing all paperwork and insurance  needs for the programs. The Program Coordinator must have strong communication skills as they communicate with  staff, clients, families, schools, other stakeholders, and Astra Behavioral Health Leadership.

The Program Coordinator  serve as a primary day-to-day resource for staff, schools, clients, families, and other stakeholders by answering routine  program and operational questions, providing guidance on established procedures, and helping resolve coordination  issues. This role will route concerns, exceptions, and matters requiring a decision to the Director of Day Treatment  Development. The Program Coordinator supports the program but does not supervise staff or make management  decisions.
** Program Operations & Performance*
* · Oversee day-to-day operations of Day Treatment and school-based mental health programs across assigned sites  
· Verify and maintain required documentation and schedules within the EMR, including registration forms, Release of  Information (ROI), assessments, daily charting, and any other documentation.  
· Coordinate services by serving as a primary liaison between Astra Behavioral Health and partnering school districts  
· Identify operational inefficiencies and develop process improvements (ex. Curriculum, daily schedules, phase systems)  for review by Director.  
· Initiate, track, follow up, and documentation of prior authorizations to ensure timely approval of services.  
· Attend school meetings, staffing, and program related meetings as required.  
· Provide structure by maintaining organization (spreadsheets, folders, etc) for dates, caseloads, attendance, time frames,  phases, and other data as requested.  
· Address and resolve parent, school and stakeholder concerns in a professional and timely manner, consulting with  Director as needed.  
· Serve as the primary communicator between all stakeholders of the program, including staff, clients, families, schools,  and leadership.  
· Provide crisis intervention, de-escalation, and prevention support and complete all documentation within timeframe.  Staff Management & Reporting  
· Manage staffing models, including caseload distribution and coverage planning  
· Support staff development and training in alignment with program goals  
· Monitor school based staff and program paperwork/documentation to ensure all regulatory standards are met  
· Report staff attendance and concerns related to staff to Director daily  Compliance & Revenue Cycle Support  
· Ensure compliance with all regulatory, payer, and organizational requirements  
· Complete and ensure…