Director, Financial Aid; Internal
Listed on 2026-10-09
-
Finance & Banking
Financial Compliance, Risk Manager/Analyst, Financial Manager, Accounting & Finance -
Management
Risk Manager/Analyst, Financial Manager
Eastern Kentucky University
Title: Director, Financial Aid (Internal)
Position Type: Fulltime Staff
Search Type: Internal - minimum 5 days
Department: 30R003
-Student Success,Outreach&Opportunity
Division: 5R0000 - Student Success, Engage &Oppor
Position Location: Richmond Campus
Driver Classification: University Driver
FLSA: Exempt
Schedule Type: Full Time (37.5 hrs per week ormore)
Hours Per Week: 37.5 or more
Posted Salary Grade: Exempt - G26
Retirement: KTRS
Contact Person: Justin Cristello
Job Summary /Basic FunctionsThe Director of Financial Aid performs a variety of duties relatedto the planning, organization, and direction of financial aid forthe university. In collaboration with the Executive Director of Student Financial Assistance, the Director will manage all aspectsof the financial aid awarding and disbursement/reconciliationprocess to ensure compliance with all federal, state and institutional rules, regulations and guidelines. The employee willalso supervise and evaluate the performance of assigned staff.
The Director handles complex requests, exceptions, exemptions,reconciliation, and reporting as required. The position conductsproblem-solving and critical decision-making processes in coordination with other staff and the director to update and improve functional aspects of the financial aid processes.
Education
Bachelor's degree in finance, business,accounting, or related field is required.
Master's degree preferred.
ExperienceFour years of Financial Aid experience is required with at least 2 years of experience at an Associate Director level.
Job Duties- 40% - Serves as the leader of Financial Aid Program Administration within the Office of Financial Aid Coordinates and processes Federal Pell and TEACH Grant programs as well as Federal Direct loans and private/alternative loan funds. Compiles and prepares all data, analysis and reporting in a timely and accurate manner. Oversees mandatory reconciliation of funds as well asannual closeout processes. Oversees several critical Financial Aid processes to include Return of Title IV Funds, disbursement ofaid, reconciliation of Title IV and non-Title IV funding.
Maintains oversight for the following sub-units within Financial Aid to include:
Financial Aid Systems Processing, Title IVEligibility and Scholarships and State Aid. Evaluates, analyze sand interprets Banner operations and makes decisions concerningpolicy and procedure with financial aid processes. Supervisesthree full time staff members - responsible for hiring/evaluation and termination. Involved with strategic and long-range planning function of the department and division. Assists with special projects as assigned by senior administrators across the division and campus. Performs other duties as assigned by the Executive Director.
Coordinates all activities related to Fund Management in close consultation with the Data Analytics Team:
Processing,Awarding, Disbursement, Reconciliation and Reporting. Revisesfinancial aid awards based on changes in enrollment, professionaljudgements, verification, corrections and receipt of additionalaid.
- (Essential) - 35% - Directs the daily operations of the Office of Student Financial Assistance Proactively plans and directs the work and priorities of the unit. Recommends and implements policies and procedures that guide the delivery of services. Proactivelyassesses potential administrative, technical and programmaticobstacles and works to address these by adopting or changingpolicies. Reviews and interprets federal regulations for financial aid and disseminates information internally to ensure EKUcompliance.
Provides backup coverage and assistance to other employees as required or requested. Assists others in the department to effectively handle workload.
- (Essential) - 15% - Assists with development of office policy and procedure sand staff training Helps maintain policy and procedures manual toensure compliance with federal, state and institutional rules and regulations. Evaluates current financial aid policies and procedures and makes recommendations for policy revisions to enhance processes. Reviews and interprets Federal and State regulations to ensure all financial aid guidelines are being met Disseminates Federal and State regulations information to departmental staff.
Provides training to the student financial aid staff and the university community regarding financial aid.
- (Essential) - 10% - Supports the office functions by completing all…
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