Hospitality Manager

Overview

Join to apply for the Hospitality Manager role at Star Cinema Grill

Location:

Richmond, TX

Employment Type:

Full-Time

Salary:
Competitive

• Oversee every aspect of theater and restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure the theater is adequately staffed to meet guest needs.
• Control day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operate the business in accordance with company policies and applicable laws.
• Directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, including daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Enforce safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant s P&L and expense goals.
• Promote suggestive selling techniques.
• Maintain professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly sales and projections for area supervisor approval including follow up on store action plans.

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as a manager in full service, casual dining, or similar field
• Experience with a full-service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable

Seniority level:
Mid-Senior level

Job function:
Management

Industries:
Entertainment Providers