Service Associate

Service Associate

EōS Fitness is bold, upbeat, and motivating. Our core purpose is to create loyal, lifelong fans and exercise practitioners. Core values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, and Fight Hard to Win.

Be a great host—help members, guests, and staff with information, create a fun atmosphere, and support our commitment to exceptional service.

• Greet members and guests warmly and professionally.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check‑in members and guests using the gym’s management system.
• Oversee and manage check‑in alerts and notifications.
• Maintain a clean, organized front desk area and ensure necessary supplies are stocked.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory for coolers, beverages, and bar items, and track sales performance.
• Support a clean and well‑maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Alignment with our Core Values.

• CPR certification required within 30 days of hire.
• Must attend all mandatory company trainings within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may change over time.
• Ability to work in a gym setting, moving about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repeatedly to lift more than 40 lbs.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from a database or e‑mail system.

$10–$13 USD

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay offered—access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, Employee Assistance Program, and even pet insurance are offered.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EōS Fitness participates in the government eVerify program. Please review the details of this program by consulting the official resources.

Location:

Richmond, TX. To view more information on our CCPA policy, please refer to our website. If you would like assistance completing the application process, contact Recruiting Help Line at .