More jobs:
Manager, Customer Trust, Premier and Audit
Job in
Richmond, Fort Bend County, Texas, 77406, USA
Listed on 2025-12-23
Listing for:
TRSS
Full Time
position Listed on 2025-12-23
Job specializations:
-
IT/Tech
Cybersecurity, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Employer Industry: Information Services Why consider this job opportunity
- Salary range up to $184,600
- Opportunity for career development and growth within the organization
- Flexible hybrid work model, allowing for a balance between office and remote work
- Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
- Supportive workplace culture focused on inclusion and community impact
- Chance to make a real-world impact by helping clients pursue justice, truth, and transparency
- Lead and develop the Premier Support and Customer Audit teams to foster a collaborative culture
- Act as a trusted advisor on security, compliance, and audit matters for customers
- Manage customer audit responses and support engagements, ensuring timely delivery
- Collaborate with cross‑functional teams to resolve customer concerns and enhance processes
- Monitor customer feedback and program metrics to drive continuous improvement
- 5‑7+ years of experience in consulting, with exposure to IT audit, GRC, or compliance advisory
- Strong understanding of audit processes and frameworks (SOC 2, ISO 27001, NIST)
- Proven ability to build relationships and communicate effectively with customers
- Experience leading or developing teams in a customer‑facing environment
- Excellent verbal and written communication skills
- Relevant certifications (CISA, CISM, CISSP, or similar) are a plus but not required
- Experience simplifying complex topics for diverse audiences
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